Patient Access Specialist I- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 34,000 - 45,000; Full time

Job summary

A healthcare institution in Baltimore is seeking a candidate to respond to appointment requests via phone and email for medical examination scheduling. The ideal candidate will have strong customer service skills, accurate data entry skills, and a preferred high school diploma or GED. This role involves handling a high volume of requests and may require entry-level computer skills. Offering a comprehensive total rewards package.

Qualifications

• Strong customer service and phone etiquette skills.
• Entry level computer skills as required by the department.
• Accurate data entry skills essential for the role.
• Accurate data entry skills

Responsibilities

• Respond to high volume of appointment requests via calls and emails.
• Schedule medical exams, procedures, and tests.
• Collect demographic information and insurance registration.

Skills

Customer service skills

Phone etiquette

Accurate data entry

Entry-level computer skills

Education

High school diploma or GED preferred

Job description

Responds to a high volume of appointment requests, including telephone calls, emails, and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration.

Education And/or Experience

• High school diploma or general education degree (GED) preferred
• Entry level computer skills (specific programs as deemed by department)
• Strong customer service and phone etiquette skills
• Accurate data entry skills

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits