Medical Practice Representative II

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. is seeking a professional to perform front desk and clerical duties in a busy medical office in Baltimore. The role includes demographic and insurance registration, charge entry, scheduling patients, and verifying insurance information.

The ideal candidate has 2–3 years of medical office experience, basic accounting knowledge, and familiarity with GE/EPIC or similar billing systems. Strong organizational skills and attention to detail are essential.

Qualifications

• Two to three years medical office experience
• High school diploma or GED preferred
• Knowledge of payer requirements for referrals/pre-authorization helpful
• Knowledge of GE, EPIC or similar billing system preferred
• Medical terminology helpful

Responsibilities

• Performs front desk and clerical duties in a medical office.
• Completes demographic and insurance registration, charge entry and scheduling.
• Verifies insurance information and patient eligibility.
• Collects co-pays and posts payments accurately.
• Input data into Practice Management/IDX system and maintain records.

Skills

Front desk

Clerical duties

Registration

Scheduling

Billing

Insurance verification

Education

High school diploma

GED accepted

Tools

GE Front Desk

EPIC or similar

IDX scheduling system

Job description

UMPB - Professional Bldg.
419 W. Redwood St.
Baltimore, MD 21201, USA

Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
• Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.
• Obtains and inputs all pre-authorization insurance and pertinent demographic information. Information is input into the IDX scheduling system.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Two to three years medical office experience
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of GE, EPIC or similar computerized billing system
• Medical terminology preferred

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.