Patient Services Representative - Part Time

Reno Orthopedic Center; Reno (NV); On-site; USD 21,000 - 26,000; Part time

Job summary

Reno Orthopedic Center is seeking a Part-time Patient Services Rep to greet and check-in patients at our main location, 555 N Arlington Ave. You will manage patient flow, collect co-pays, and ensure accurate demographic data entry in electronic medical records.

High School Diploma is required; one year of reception experience is preferred. This role offers a part-time schedule (20-29 hrs) and opportunities to grow within ROC.

Qualifications

• Certifications/Education: High School Diploma
• Experience: Using computer systems and applications, including entering data and typing
• One year of experience performing reception duties.
• Knowledge of: Customer service principles and practices

Responsibilities

• Check-in/check-out patients, and schedule follow-up appointments
• Accurately enter patient demographic information in patients' electronic medical records
• Scan photo IDs and insurance cards and verify insurances
• Collect applicable co-pays and ensure billing information is updated
• Balance money drawers at end of day
• Maintain calm and efficient patient flow through the clinics

Skills

Customer service

Data entry

Education

High School Diploma

Job description

Reno Orthopedic Center wants you to join the team as a Part-time (20-29hrs) Patient Services Rep! We are seeking an enthusiastic and dedicated team member to greet and check-in patients at our main location - 555 N Arlington Ave.

Who are we?

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve. We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up. Here, you're encouraged to own your success - we support your growth, celebrate your contributions, and empower you to take initiative. Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. We value kindness as a core strength - it's how we treat our patients, our colleagues, and our community. Most importantly, we encourage every team member to be an advocate - for patients, for progress, and for doing what's right. If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand - and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years - and we're still growing!

What would you do in this role?

• Check-in/check-out patients, and schedule follow-up appointments
• Accurately enter patient demographic information in patients' electronic medical records
• Scan photo ID's and insurance cards and verify insurances
• Collect applicable co-pays and ensure billing information is updated
• Balance money drawers at end of day
• Maintain calm and efficient patient flow through the clinics

Certifications/Educations

Certifications/Educations : High School Diploma Knowledge of : Customer service principles and practices Experience: Using computer systems and applications, including entering data and typing Preferred Qualifications - How can you set yourself apart from other applicants? One year of experience performing reception duties.

At Reno Orthopedic Center (ROC) , we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued. Come build your career with a team that's committed to innovation, community, and compassion in orthopedic care. Whether you're a seasoned specialist or just starting your journey, you'll find purpose, impact, and growth at Reno Orthopedic Center.