Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care; Senoia (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a friendly and detail-oriented Patient Services Representative. In this role, you will be the first point of contact for patients, ensuring a welcoming experience while managing front-office operations in a fast-paced environment. You'll assist with insurance verification, maintain confidentiality, and enforce healthcare regulations. This full-time position offers a flexible schedule with no overnight shifts, competitive pay, and comprehensive benefits, including medical, dental, and wellness support. Join a team that values kindness and proactive service!

Benefits

Flexible Schedule

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time Off

401K with Company Match

Wellness Support

Professional Development Opportunities

Qualifications

• 1+ year experience in a medical or healthcare setting preferred.
• Proficiency in computer skills and EMR software.

Responsibilities

• Greet and assist patients and visitors with a positive attitude.
• Verify insurance benefits and communicate payment policies.
• Support clinic staff and ensure smooth daily operations.

Skills

Communication Skills

Attention to Detail

Multitasking

Proficiency in EMR Software

Education

High School Diploma

Medical Administrative Assistant Certification

Tools

EPIC

Job description

Patient Services Representative (Medical Receptionist)

Join to apply for the Patient Services Representative (Medical Receptionist) role at WellStreet Urgent Care.

Overview

Piedmont Urgent Care is seeking a friendly, detail-oriented professional to join as a Patient Service Representative (PSR). You will be the first point of contact, ensuring a welcoming and efficient patient experience, and supporting front-office operations in a fast-paced healthcare environment.

Responsibilities

• Greet and assist patients and visitors with a positive attitude.
• Maintain confidentiality while managing patient and business documentation.
• Verify insurance benefits, eligibility, and communicate payment policies.
• Determine and collect patient financial responsibilities.
• Support clinic staff and ensure smooth daily operations.
• Enforce healthcare regulations such as HIPAA and OSHA standards.
• Perform administrative duties and operate office medical equipment.
• Ensure compliance with quality assurance programs and laboratory requirements.
• Travel to other Piedmont Urgent Care locations as needed.

Qualifications

• High school diploma or equivalent; Medical Administrative Assistant certification is a plus.
• 1+ year experience in a medical or healthcare setting preferred.
• Strong communication, attention to detail, and multitasking skills.
• Proficiency in computer skills and EMR software, EPIC preferred.
• Ability to work 12-hour shifts, including weekends and holidays.
• Friendly, proactive, and patient-focused approach.

Benefits

• Flexible schedule with no overnight shifts.
• Competitive pay and benefits including medical, dental, vision, and pet insurance.
• Paid time off and holidays.
• 401K with company match.
• Wellness support and professional development opportunities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare

Apply today and be part of a team that values kindness, excellence, and proactive service!