Patient Services Representative - Float

Raleighortho; Raleigh (NC); Presencial; USD 24.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Full medical, dental, and vision

FSA/HSA options

Retirement plan with employer matching

Company-paid life insurance

Paid Time Off

Resumo da vaga

Raleighortho is seeking a Patient Services Representative to support our Physical Therapy sites in a float capacity across the greater Raleigh area. This full-time role is based primarily at the Edwards Mill location with coverage across multiple sites as needed.

You will greet patients, collect and input information, verify insurance, and handle front desk communications while collaborating with clinical and administrative staff to deliver exceptional service.

Qualificações

• Minimum 1 year of experience in a medical office setting.
• Experience handling patient information and front desk tasks.
• Ability to verify insurance and obtain authorizations.
• Familiarity with EHR systems.
• Excellent communication and multitasking abilities.

Responsabilidades

• Greet patients and visitors warmly.
• Collect and input patient information into the EHR system.
• Verify insurance coverage and obtain necessary authorizations.
• Handle incoming calls and front desk correspondence.
• Collaborate with clinical and administrative staff to provide outstanding service.

Conhecimentos

Customer service

Attention to detail

Communication skills

Float between sites

Medical office experience

Descrição da vaga

Patient Services Representative – Full-Time Float Position – Covers Multiple Locations in Greater Raleigh Area

We’re seeking a detail-oriented and highly personable Patient Services Representative to support our Physical Therapy sites in a float capacity. This full-time role is essential to ensuring a smooth and professional experience for patients across multiple locations. This position will be based primarily at our Edwards Mill location but will provide coverage at multiple locations throughout the greater Raleigh area as needed.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
• At least 1 year of experience in a medical office setting is required
• Flexibility and reliability to float between multiple sites
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

Compensation:

• $17.50–$23.50 per hour, based on experience