Patient Services Specialist — Float Across Raleigh Locations

Raleighortho; Raleigh (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Full medical, dental, and vision

FSA/HSA options

Retirement plan with employer matching

Company-paid life insurance

Paid Time Off

Job summary

Raleighortho is seeking a Patient Services Representative to support our Physical Therapy sites in a float capacity across the greater Raleigh area. This full-time role is based primarily at the Edwards Mill location with coverage across multiple sites as needed.

You will greet patients, collect and input information, verify insurance, and handle front desk communications while collaborating with clinical and administrative staff to deliver exceptional service.

Qualifications

• Minimum 1 year of experience in a medical office setting.
• Experience handling patient information and front desk tasks.
• Ability to verify insurance and obtain authorizations.
• Familiarity with EHR systems.
• Excellent communication and multitasking abilities.

Responsibilities

• Greet patients and visitors warmly.
• Collect and input patient information into the EHR system.
• Verify insurance coverage and obtain necessary authorizations.
• Handle incoming calls and front desk correspondence.
• Collaborate with clinical and administrative staff to provide outstanding service.

Skills

Customer service

Attention to detail

Communication skills

Float between sites

Medical office experience

Job description

Raleighortho is seeking a Patient Services Representative to support our Physical Therapy sites in a float capacity across the greater Raleigh area. This full-time role is based primarily at the Edwards Mill location with coverage across multiple sites as needed.

You will greet patients, collect and input information, verify insurance, and handle front desk communications while collaborating with clinical and administrative staff to deliver exceptional service.