Patient Services Representative - Ear, Nose, and Throat

BayCare Clinic; Green Bay (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

BayCare Clinic is seeking a compassionate Patient Services Representative for its Ear, Nose, and Throat department in Green Bay, WI. The role involves patient check-ins, assisting with forms, and maintaining confidentiality. This position offers a supportive team environment with standard weekday hours and numerous employee benefits, fostering a positive workplace culture.

Benefits

Comprehensive benefits package

401k retirement plan with company match

Generous PTO and paid holidays

Qualifications

• Minimum of a high school education or equivalent required.
• Experience in a medical setting preferred.
• Knowledge of medical terms and health insurance necessary.

Responsibilities

• Greets and checks in patients efficiently.
• Answers phone calls and routes them as needed.
• Maintains confidentiality and ethical standards.

Skills

Medical terminology

Patient care

Communication

Education

High school diploma or equivalent

Post high school coursework in Medical Terminology

Tools

EPIC

Job description

Patient Services Representative - Ear, Nose, and Throat

Job Category: Clinic Administrative

Requisition Number: PATIE001346

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• Full-Time

Locations

Showing 1 location

ABMC Audio ENT
2845 Greenbrier Road F.300
Green Bay, WI 54311, USA

ABMC Audio ENT
2845 Greenbrier Road F.300
Green Bay, WI 54311, USA

Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients

BayCare Clinic Ear, Nose, and Throat is looking for a Patient Services Representative to join our team in Green Bay, WI. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. The typical hours for this role are Monday-Friday from 8:00 a.m. - 4:30 p.m. No Holidays! No Weekends!

The Clinic:

BayCare Clinic is a successful, dynamic group comprised of 20+ specialties. We are a physician-owned entity withjoint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice:

BayCare Ear, Nose & Throat Clinic is a fast paced, high-volume practice that prides itself on the excellent care we provide to a wide variety of patients that we serve in many northern Wisconsin communities. We have locations in Green Bay, Two Rivers, Kaukauna, and Marinette. So, if you are looking for a fun, energetic place to work, come join our team today!

The Team:

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job:

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Enters pertinent information into patient charts.
• Collects co-payments from patients.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

The Requirements:

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Qualifications

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.