Patient Services Representative

Ear, Nose & Throat Specialists of Wisconsin, SC; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health care provider as a Patient Services Representative in Appleton, WI. In this entry-level role, you'll deliver exceptional customer service, manage patient records, and collaborate with a supportive team. Enjoy flexible hours, generous paid time off, and comprehensive health benefits in a culture that values employee contributions.

Benefits

Generous paid time off

Comprehensive health care coverage

Annual education allowance

401(K) retirement plan

Company-paid short- and long-term disability coverage

Paid holidays including a personal floating holiday

Flexible working hours

Growth opportunities and on-the-job training

Qualifications

• At least 1 year of experience in a customer service or office setting.
• Availability for full-time hours (40/week).
• Willingness to occasionally travel to other locations.

Responsibilities

• Deliver exceptional customer service.
• Manage patient data and verify demographics.
• Collaborate with the team through EMR and email.

Skills

Customer Service

Communication

Education

High School Diploma or Equivalent

Tools

EMR System

Microsoft Teams

Job description

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Ear, Nose & Throat Specialists of Wisconsin, SC provided pay range

This range is provided by Ear, Nose & Throat Specialists of Wisconsin, SC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $21.00/hr

Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!

Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we’d love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!

At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.

What Makes Our Workplace Special:

• Flexible working hours for better work-life balance
• Autonomy in your role and the ability to make a real impact
• Growth opportunities and on-the-job training
• A relaxed, casual environment with supportive, friendly coworkers
• Fun company perks and a people-first culture
  
  
  

What You’ll Do

• Deliver exceptional customer service—every interaction matters!
• Confirm online bookings and greet patients with warmth and professionalism
• Collect and scan insurance cards, ensuring accurate and up-to-date patient records
• Verify patient demographics
• Answer incoming calls and assist patients with scheduling appointments
• Prep patient charts for upcoming visits
• Accurately enter and manage patient data in our EMR system
• Collaborate with the team through EMR, email, and Microsoft Teams
  
  
  

What We’re Looking For:

• A high school diploma or equivalent
• At least 1 year of experience in a customer service or office setting
• Availability for full-time hours (40/week)
• Primary location(s): Appleton-Westhill Clinic
• Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
  
  
  

Why You'll Love Working Here:

• Generous paid time off (starts accruing immediately!)
• Schedule flexibility that fits your life
• Comprehensive health care coverage (individual & family)
• Annual education allowance
• 401(K) retirement plan + year-end profit sharing
• Company-paid short- and long-term disability coverage
• Paid holidays—including a personal “floating” holiday just for you
  
  
  

If you’re looking to join a compassionate, dynamic team where people come first, apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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