Patient Services Representative - CCP Express Care Washington

UPMC; Washington (Washington County); On-site; USD 22,000 - 28,000; Part time

Job summary

UPMC Children's Community Pediatrics in Washington is hiring a limited part-time Patient Services Representative to support the offices in Washington. Weekend and evening availability is required to cover the hours of operation.

Clinic hours include evenings and weekends. Responsibilities include greeting patients, assisting with check-in, collecting copayments, scheduling follow-ups, helping patients navigate the healthcare system, and registering patients in Biometrics while promoting the

Qualifications

• Registration and EPIC experience preferred.
• Weekend and evening availability required to support hours of operation.
• Follow HIPAA regulations.

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Washington.

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and EPIC experience preferred.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.


• Scheduling:Arrange follow-up appointments and connect patients to services.


• Support:Help patients navigate the healthcare system and provide clear instructions.


• Technology:Register patients in Biometrics and promote MyUPMC portal.


• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.


• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.


• Admin Tasks:Handle phone calls, scan records, and perform office duties.