Patient Services Representative - Catalyst Medical Clinic

Infinite Health Collaborative; Chaska (MN); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading healthcare organization as a Patient Services Representative at Catalyst Medical Clinic. In this part-time role, you will be the first point of contact for patients, ensuring a welcoming environment and managing essential administrative tasks. Your responsibilities will include greeting patients, handling billing information, and scheduling appointments. This position offers the opportunity to work in a dynamic healthcare setting focused on patient-centered care.

Benefits

Medical, Dental & Vision plans

401K with Profit Sharing

Tuition Reimbursement

Gym & Car Rental Discounts

Qualifications

• Customer service experience required.
• Knowledge of clinical front desk operations preferred.

Responsibilities

• Greet all patients entering the clinic promptly and professionally.
• Obtain demographic and billing information for accurate billing.
• Schedule appointments and review provider schedules.

Skills

Customer service

Communication

Windows computer skills

Education

High School diploma/GED

Job description

Patient Services Representative - Catalyst Medical Clinic

Join to apply for the Patient Services Representative - Catalyst Medical Clinic role at Infinite Health Collaborative.

Description: The Patient Services Representative will handle the initial greeting of all patients that contact the clinic in a professional and courteous manner. This is a part-time (0.325 FTE) position working Tuesdays from 8:00 am to 4:00 pm and Fridays from 8:00 am to 1:00 pm at our Chaska location. Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians, with a mission to give patients more control over their healthcare.

Essential Functions:

• Greet all patients entering the clinic promptly and professionally.
• Obtain demographic and billing information for accurate and timely billing procedures.
• Photocopy insurance cards, obtain signatures, perform registration, and check patients in.
• Answer phones in a timely manner.
• Schedule appointments and review provider schedules daily.
• Understand and follow protocols related to Medical Records, confidentiality, legal, and payment rules.
• Participate in patient-centered healthcare activities.
• Perform other duties as assigned.

Education and Experience Requirements:

• High School diploma/GED or equivalent.
• Customer service, telephone, and Windows computer skills.
• Preferred: Knowledge of clinical front desk operations.

Benefits & Compensation:

Starting pay varies based on education, skills, and experience. Benefits include Medical, Dental & Vision plans, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts. Learn more.

Essential Requirements:

• Compliance with company policies and applicable laws (HIPAA, Stark, OSHA, employment laws).
• Reliable attendance and punctuality.
• Ability to work in a clinic environment, including standing, bending, lifting, and sitting for extended periods.
• Effective communication and professionalism.
• Ability to prioritize tasks and work independently.

Core Values:

• Integrity, Service, Quality, Innovation, Teamwork.

Additional Notes:

Infinite Health Collaborative is an Equal Opportunity/Affirmative Action Employer, providing reasonable accommodations as required by law. We participate in the E-Verify program to confirm employment eligibility.