Patient Services Representative at MOTION PT Group

University of Delaware; New York (NY); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Medical, Dental, and Vision Insurance

Health Saving Account

Flexible Spending Account

Free Life Insurance

12 PTO Days + 7 Holidays

Training and career development

Employee Recognition Program

Job summary

A leading healthcare provider is seeking Patient Services Representatives across various locations in New York and neighboring states. This full-time role is vital for ensuring smooth patient interactions and requires effective communication and scheduling skills. Responsibilities include answering calls, scheduling, patient registration, and insurance verification. The ideal candidate should have a High School Diploma and relevant experience. Competitive salary of $19.00/hour and comprehensive benefits offered.

Qualifications

• Strong communication skills to interact with patients and colleagues.
• Experience in scheduling appointments using computerized systems.
• Knowledge of insurance verification processes.

Responsibilities

• Answer phone calls and direct them to the appropriate department.
• Schedule and confirm patient appointments.
• Register new patients and update their records.
• Provide information to callers regarding the organization.
• Verify patients' insurance eligibility.

Skills

Communication skills

Appointment scheduling

Insurance verification

Education

High School Diploma or GED

Tools

EMR scheduling software

EPIC software

Spreadsheet software

Word Processing software

Job description

MOTION is currently looking for Patient Services Representatives throughout our locations in New York, Connecticut, Massachusetts, and Maryland!

We're a dynamic speech, physical, and occupational therapy practice with over 60 locations in 4 states - and we're growing fast! Our goal is to get patients back to what moves them, and your role as a Patient Services Representative (Medical Receptionist) is instrumental to our success.

Why Work Here?

At MOTION, a member of the Confluent Health family of physical and occupational therapy companies, we empower our patients to move forward and move better every day. We help people heal, thrive, and become stronger. And we do it together. At MOTION, you can expect a collaborative environment where you can learn, grow, and succeed. Mostly, we have fun in the process!

As a full-time Patient Services Representative at MOTION, you can enjoy these benefits:

We want you to grow:

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Medical, Dental, and Vision Insurance
• Health Saving Account (HSA) – match dollar for dollar each pay date (annual max)
• Flexible Spending Account (FSA)
• Free Life Insurance
• 12 PTO Days + 7 Holidays

We want you to learn and succeed:

• Training and career development
• Leadership training and development
• Network partnerships with top health systems in the region
• Employee Recognition Program

We want to support you:

• Commuter Plan Access (parking and mass transit) - employee funded

Salary Description: $19.00/hour

Job Location:

We currently have exciting opportunities throughout our orthopedic outpatient locations in the following states:

• New York (Bronx, Brooklyn, Queens, New York City, Westchester County, Rockland County, Nassau County, Suffolk County, Orange County, Putnam County, Dutchess County)
• Connecticut (Fairfield County)
• Massachusetts (Brighton / Weymouth)
• Maryland (Parkville / Edgewater)

Job Description:

Patient Services Representative responsibilities include ...

• Answers telephone determines the purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voicemail and forwards them to appropriate personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler EMR. Conducts reminder calls to all patients.
• Registers patients by verifying that patients' record is up to date and accurate. Makes appropriate changes in the computer system.
• Answers questions about the organization and provides callers with addresses, directions, and other information.
• Confirms patients' insurance eligibility with insurance companies. Completes insurance claim forms and submits claims to insurance companies.
• Completes insurance claim forms and submits claims to insurance companies.
• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp
• EMR scheduling software knowledge a plus
• EPIC software knowledge is a plus
• Spreadsheet and Word Processing software

MOTION provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MOTION complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.