Patient Services Representative

Rogue-Community-Health-1; White City (OR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous PTO Accrual

Medical, Dental, Vision Coverage

No Cost Life Insurance

Holiday Pay

Job summary

Rogue Community Health is hiring a full-time Patient Services Representative in White City, OR. The role involves being the welcoming heart of our clinics, serving as the first point of contact for patients while delivering high-quality patient care.

Key responsibilities include coordinating appointments, supporting patients with professionalism and empathy, and ensuring that every individual receives the care they deserve. Benefits include generous PTO, medical coverage, and flexible workweeks, requiring completion of a background check and drug screen.

Qualifications

• Must thrive in a fast-paced environment and enjoy helping others.
• Ability to coordinate appointments and support patients effectively.

Responsibilities

• Serve as a liaison between patients and care teams.
• Support patients in person and over the phone.
• Prepare patients for their visits.

Skills

Compassionate

Detail-oriented

Professionalism

Empathy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Medford, OR, US

Wage starts at $19.25/hour

At Rogue Community Health, our Patient Services Representatives are more than a front desk presence, they are the welcoming heart of our clinics. As the very first point of connection, PSRs create meaningful first impressions through a warm smile, a friendly “hello,” and a genuine desire to help every patient feel seen, heard, and cared for.

We are currently seeking compassionate, detail-oriented individuals to join our teams in Medford and White City.

In this role, you’ll play a vital part in delivering high-quality patient care by:

• Serving as a trusted liaison between patients and care teams
• Supporting patients both in person and over the phone with professionalism and empathy
• Coordinating appointments, confirming schedules, and preparing patients for their visits
• Identifying individual needs and ensuring every patient receives the support they deserve

If you thrive in a fast-paced environment, enjoy helping others, and want to be part of a team dedicated to improving our community health, we’d love to meet you.

Join us in making every patient’s first interaction a great one.

Enjoy stable hours, competitive pay, and benefits.

Benefits Include:

• Opportunity for 4 or 5-day Work Week
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)
  • To be considered benefit-eligible, must work 20 hours per week or more.
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

Employees are assigned a primary work location upon hire; however, to support patient access and operational needs, RCH reserves the right to reassign employees to another RCH work site. By accepting employment with RCH, employees acknowledge that flexibility in work location is a condition of employment.

Required to complete a criminal background check, and pre‑employment drug screen once a conditional offer is accepted.

Oregon is an employment‑at‑will state and Rogue Community Health (RCH) has a 90‑day probationary period for all newly hired team members.

We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.