Patient Services Representative

MOTION PT Group; Town of New Windsor (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

MOTION PT Group seeks a full-time Patient Services Representative in New Windsor, NY, to manage front desk operations and deliver exceptional customer service. The role requires a high school diploma, basic office skills, and bilingual proficiency in Spanish, along with competitive salary and benefits.

Benefits

Medical, dental, vision insurances

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Qualifications

• High School Diploma/GED required.
• Customer service experience desired but not required.
• Bilingual in Spanish is a must.

Responsibilities

• Manage front desk operations, including patient check-in/out.
• Verify insurance, process authorizations, and collect payments.
• Maintain accurate patient records in EMR system.

Skills

Customer service

Bilingual - Spanish

Basic office skills

Education

High School Diploma/GED

Job description

Overview

Patient Services Representative

Job Location: 219 Blooming Grove Turnpike New Windsor, NY (Orange County; outpatient clinic)

Job Type: Full-time (Mon-Fri; 40 hours per week. Will discuss schedule during interview.)

Salary:19.00 / Hour (commensurate with experience)

HowMOTION PT Group, a member of theConfluent Health FamilySupports You:

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Responsibilities

You’ll achieve success by:

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required
• Bilingual - Spanish is must

Who We Are:

Motion PT Groupis a member of theConfluent Health familyof companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.

Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.