Patient Services Representative

Mountain Community Health Partnership; Spruce Pine (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Mountain Community Health Partnership is looking for a full-time Patient Services Representative in Spruce Pine, NC. This role involves performing various responsibilities such as patient check-in, appointment scheduling, and ensuring a high standard of customer service. Ideal candidates will have experience in medical office settings and be able to communicate effectively with diverse populations.

Benefits

401(k)

Employer Paid Health Insurance

Life Insurance; Group and Voluntary

Paid Time Off

Qualifications

• 1 year of medical office experience preferred.
• Ability to effectively communicate with Hispanic speaking patients preferred.

Responsibilities

• Checking patients in and out.
• Answering the telephone in a pleasant and informative manner.
• Verifying insurance coverage and collecting monies due.

Skills

Customer service orientation

Basic computer skills

Understanding of medical terminology

Effective communication

Knowledge of basic phone etiquette

Education

High school diploma or equivalent

Job description

Mountain Community Health Partnership is seeking afull time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.

Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents.
- Answering the telephone in a pleasant and informative manner.
- Collecting appropriate paperwork and patient information.
- Faxing patient information to outside entities.
- Setting up appointments.
- Verifying insurance coverage and collecting monies due.

Qualifications:
- High school diploma or equivalent.
- 1 year of medical office experience, preferred.
- Knowledge of basic phone etiquette.
- Basic computer skills.
- Ability to understand medical terminology.
- Ability to effectively communication with Hispanic speaking patients, preferred.

Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off