Patient Services Representative

Talentify; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Job summary

Tenet Healthcare is seeking a Patient Service Representative for the Wiseman location’s wound care clinic. The role focuses on front-office functions, patient scheduling, and insurance-related tasks to ensure smooth clinic operations.

Responsibilities include collecting co-pays, obtaining authorizations, posting charges, and coordinating referrals while maintaining high-quality patient service and daily productivity reporting.

Qualifications

• High School Diploma or equivalent required; an Associates in Medical Office Administration preferred.
• Minimum 2 years of medical office experience; 4 years preferred.
• Healthcare knowledge and familiarity with office processes is essential.

Responsibilities

• Collects co-pays, obtains authorizations, and posts charges.
• Facilitates the referral process for patients.
• Schedules clinic appointments and monitors daily/weekly productivity.
• Generates and interprets productivity reports; supports daily operations.

Skills

Customer service

Scheduling

Medical office experience

Education

High School Diploma or equivalent

Associates Degree in Medical Office Admin

Tools

Medical office software

Job description

Overview

Tenet Healthcare Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

This position is part of the Healthlink at our Wiseman location.

Up to $5,000 Sign-On bonus based on experience

The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Qualifications

MINIMUM EDUCATION: High School Diploma or Equivalent GED
PREFERRED EDUCATION: Associates Degree from an accredited school or college. Completion of Medical Office Assistant Program.
MINIMUM EXPERIENCE: 2 years of medical office experience
PREFERRED EXPERIENCE: 4 years medical office experience
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE: Healthcare management/administration certification.
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA

Organization Description

Tenet’s hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the world’s leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenet also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.