Patient Services Representative

Eye Health America; Florence (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, Dental, Vision

Matching 401(k)

Wellness Program

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Health America is seeking a courteous Patient Services Representative for our Surgery Center in Florence, SC. You will greet patients, verify insurance, collect payments, and schedule follow-up visits to ensure smooth patient flow.

The role emphasizes accurate data entry, invoicing, and timely patient processing. Overtime may be required; all skill levels are welcome, with training provided.

Qualifications

• Must have active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.

Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients and ensures they are seen on time.
• Scans patients’ insurance cards and driver’s licenses.
• Enters new patient demographic information into the computer.
• Ensures proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts past due and collects payment at checkout.
• Maintains cash drawer and balances daily with payments posted and credit cards processed.
• Verifies chart data is complete with signatures.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Description: Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. We are seeking a full-time Patient Services Representative for our Surgery Center in Florence, SC. All skill levels are welcome to apply. *Overtime may be required.

Job Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• Must have an active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.