Patient Services Representative

Eye Health America LLC; Town of Seneca (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Long-term Disability

Life Insurance

401(k) Matching

Wellness Program

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Clemson Eye, an affiliate of Eye Health America, is a growing ophthalmology practice focused on patient care and the patient experience. We are seeking a full-time Patient Services Representative for our Greer, SC office.

All skill levels are welcome to apply; overtime may be required. Responsibilities include checking patients in, collecting and posting payments, balancing the cash drawer, scanning insurance cards, and ensuring referrals are in place.

Qualifications

• Active and valid driver's license.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care or medical environment.

Responsibilities

• Check patients in for appointments, greeting in a pleasant manner.
• Scan insurance cards and driver's licenses; enter demographics.
• Ensure proper authorization or referral is collected from the patient.
• Present and collect fees, post payments, and schedule next appointment.
• Monitor accounts past due and collect payment at checkout.
• Balance daily cash drawer and process payments and credit cards.
• Verify chart data, ensure forms are complete and signatures obtained.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Description

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

We are seeking a full-time Patient Services Representative for our office in Greer, SC. All skill levels are welcome to apply. *Overtime may be required.

Job Responsibilities:

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at Clemson Eye, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• Must have an active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.