Patient Services Representative

Eye Health America LLC; Florence (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Short-term &/

Life Insurance

Job summary

Eye Health America LLC’s Carolinas Centers for Sight affiliate seeks a full-time Patient Services Representative for the Surgery Center in Florence, SC. All skill levels are welcome to apply. Duties include checking in patients, verifying insurance, collecting payments, and scheduling follow-ups.

The role requires a valid driver's license, a high school diploma, and preferably 1 year of eye-care or medical experience. Overtime may be required.

Qualifications

• Active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.

Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

We are seeking a full-time Patient Services Representative for our Surgery Center in Florence, SC. All skill levels are welcome to apply.

*Overtime may be required.

Job Responsibilities:

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits:

As a team member at Carolinas Centers for Sight, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• Must have an active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.