Patient Services Representative

Eye Health America; Greer (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Matching 401(k)

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Clemson Eye, part of Eye Health America, is looking for a full-time Patient Services Representative in Greer, SC. The role involves checking in patients, managing insurance information, and ensuring excellent customer service.

We welcome all skill levels and are committed to providing a supportive work environment. Benefits include medical and dental insurance, a matching 401(k), and training opportunities.

Qualifications

• Must have an active and valid Driver's License.
• Prefer at least one year's experience in eye care or in a medical environment.

Responsibilities

• Checks patients in for appointments and greets everyone in a professional manner.
• Scans patients’ insurance cards and driver's licenses.
• Entails managing patient's demographic information.

Skills

Customer Service

Communication

Insurance Processing

Cash Handling

Education

High school diploma or equivalent

Job description

Description

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

We are seeking a full-time Patient Services Representative for our office in Greer, SC. All skill levels are welcome to apply. *Overtime may be required.

Job Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits

As a team member at Clemson Eye, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• Must have an active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.