Patient Services Representative

OrthoArizona; Chandler (AZ); On-site; Full time

Job summary

OrthoArizona is seeking a Patient Services Representative to join their team in Chandler, AZ. This role involves providing exceptional customer service, managing patient interactions, and supporting the medical office operations. Candidates should have a high school diploma and strong communication skills. A supportive work environment with opportunities for growth is offered.

Benefits

Robust benefits package including medical, dental, and vision coverage

401k with company contribution and profit share

Career development and ongoing opportunities for advancement

Profit-sharing bonus structure

Qualifications

• Excellent customer/patient service skills.
• Knowledge of medical terminology.
• Excellent written and verbal communication skills.

Responsibilities

• Answer phones in a prompt and courteous manner.
• Assist in indexing patient documents to the correct patient chart.
• Route electronic faxes to the correct location.

Skills

Customer service

Knowledge of medical terminology

Communication skills

Computer programs

Education

High School diploma or GED

Job description

Join to apply for the Patient Services Representative role at OrthoArizona

2 days ago Be among the first 25 applicants

Join to apply for the Patient Services Representative role at OrthoArizona

Get AI-powered advice on this job and more exclusive features.

Medical Receptionist

OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.

Medical Receptionist

OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.

What to Expect as a Medical Receptionist with OrthoArizona:

Pay: Starting from $17 per hour

Location: Chandler San Marcos , AZ

As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with:

• A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k with company contribution and profit share; wellness reimbursements, and more.
• State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
• Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
• A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.
• A profit-sharing bonus structure that includes outcomes and satisfaction.
• As a Medical Receptionist with OrthoArizona, you’ll get to:
• Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
• Assist in indexing patient documents to the correct patient chart
• Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
• Assist with other duties as needed during down time
• All other duties as assigned.
  
  
  

Qualifications Include:

• Excellent customer / patient service
• Knowledge of medical terminology
• Working knowledge of computer programs
• Excellent written and verbal communication skills
• Understand/Perform training on practice management software
• Continue to expand knowledge of practice management software as updates occur
• Follow all Standard Operating Procedures
• Minimum Qualifications
• High School diploma or GED
  
  
  

Preferred Experience:

• At least one year of medical office experience
• Bilingual a plus
• Basic phone handling skills - Contact Center experience
• Basic knowledge of insurance plans and the specialty referral process
  
  
  

About OrthoArizona:

Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

Referrals increase your chances of interviewing at OrthoArizona by 2x

Get notified about new Patient Service Representative jobs in Chandler, AZ.

Patient Care Coordinator - Medical Front Office - Hiring Now

Intake Patient Care Representative (REMOTE)

Intake Patient Care Representative (REMOTE)

Patient Services Representative Full Time

Patient Services Representative *Phoenix Residents Only*

Patient Services Representative (Integrated Clinic)

Acute Patient Access Services Representative

Dental Concierge/Front Office Coordinator

Clinical Administrative Coordinator - National Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.