Patient Services Representative

Universal Spine and Joint; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Spine and Joint in Bradenton, FL is seeking a Medical Assistant/Receptionist to manage front desk duties and patient verification. You will handle charge capture, posting payments, insurance eligibility checks, and pre-authorizations to support surgical scheduling.

The role involves collecting co-pays, registering patients, balancing receipts, and ensuring accurate entry of demographic and insurance data in the billing system.

Qualifications

• Two years minimum front office experience in a medical environment.
• High school diploma or GED required.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained and entered into the billing system.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out-of-pocket amounts.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trail.

Skills

Front desk experience

Insurance verification

Billing and posting

Pre-authorization

Education

High school diploma

Job description

JOB TITLE: Medical Assistant/Receptionist

GENERAL SUMMARY OF DUTIES:

• Charge capture and over-the-counter payment posting;
• Insurance verification and eligibility;
• Insurance pre-authorization/pre-certifications;
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information;
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trail.

REQUIREMENTS:

• High school diploma or GED required.
• Two years minimum front office experience in a medical environment.

Equal Opportunity Employer
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