Patient Services Rep/Unit Clerk, Days

Piedmont Healthcare; Augusta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Piedmont Augusta Hospital in Augusta, GA is seeking a Patient Services Concierge to provide administrative and customer service support as a unit clerk. The role supports efficient unit operations and a welcoming environment for patients, families, visitors, and staff.

Under RN or Clinical Manager supervision, the incumbent will perform clerical tasks and help maintain a professional, courteous front-line experience within the hospital setting.

Qualifications

• HS Diploma or GED required.
• At least 1 year of hospital customer service or administrative medical office experience.

Responsibilities

• Performs administrative and customer service duties of a unit clerk to support efficient unit operations.
• Promotes a welcoming, professional experience for patients, families, visitors, and staff.

Education

H.S. Diploma or GED

Job description

Overview:

This position is located in our hospital in Augusta, GA. The schedule consists of three 12-hr shifts 7 am - 7 pm.

Responsibilities:

Under the direction of the RN, Charge Nurse, or Clinical Manager, the Patient Services Concierge performs administrative and customer service responsibilities of a unit clerk/unit secretary that support efficient unit operations and promote a welcoming, professional experience for patients, families, visitors, and staff.

Qualifications:

Education

• H.S. Diploma or GED Required

Work Experience

• At least 1 year of hospital customer service experience or administrative medical office experience required.

Business Unit : Company Name:

Piedmont Augusta Hospital