Patient Services Rep-Site Operations Brooklyn 80hrs Biweekly Day/Eve

MetroHealth; Cleveland (OH); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

MetroHealth in Cleveland seeks a healthcare access coordinator to serve as the preliminary contact for ambulatory practice and pathology patients. You will gather and analyze patient demographic and payor data to help maximize reimbursement for the MetroHealth System and ensure accurate registration.

Responsibilities include assisting scheduling, securing pre-certification and authorization for services, and upholding the system's mission, values and customer service standards in every

Competenze

• HS Diploma or GED required.
• One year of work experience in medical billing or patient registration or related education/CHAA certification accepted.

Mansioni

• Serves as preliminary contact for ambulatory practice and pathology patients.
• Gathers and analyzes patient demographic and payor data to achieve optimal reimbursement for the MetroHealth System.
• Ensures appropriate patient registration, scheduling, pre-certification and authorization for services.
• Upholds the mission, values, and customer service standards of The MetroHealth System.

Conoscenze

Medical Billing

Formazione

HS Diploma / GED

Descrizione del lavoro

Location: BROOKLYN SATELLITE

Biweekly Hours: 80.00

Shift: 7am-8pm, 2-12 hour shifts on Mondays and Tuesdays, off Wednesdays, 8:30am-5pm Thursdays and Fridays

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Serves as preliminary contact for ambulatory practice and pathology patients. Gathers and analyzes patient demographic and payor data to achieve optimal reimbursement for the MetroHealth System. Ensures appropriate patient registration, scheduling, pre-certification and authorization for services. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required:

HS Diploma or passage of a high school equivalency exam

Possesses one of the following:

• One year of work experience in medical billing or patient registration.
• Education related to medical billing or patient registration from an accredited institution.
• Possess current certification as a Certified Healthcare Access Associate (CHAA).

All qualified applicants must pass the PSR pre-employment screening test with a score of 75% or better and the post-employment test with a score of 80% or better

Preferred:

• Two years relevant work experiences and/or education

Physical Requirements:

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods. See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to see computer monitor and departmental documents.