Dental Services Representative-Dentistry Broadway; 80hrs Biweekly; Days

MetroHealth; Cleveland (OH); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

MetroHealth is seeking a dental billing patient access specialist to serve as the first point of contact for dental practice patients. You will gather and analyze patient demographic and payor data to help secure accurate and timely reimbursement.

You will ensure patient registration, scheduling, pre-certification and authorization for services while upholding MetroHealth's mission, values and customer service standards in a high-volume dental office.

Competenze

• HS Diploma or GED required; ability to complete high school equivalency.
• One year of related experience.
• Current CHAA certification.
• Education related to dental billing or patient registration from an accredited institution.

Mansioni

• Serve as preliminary contact for dental practice patients.
• Gather/analyze patient demographic and payor data to optimize reimbursement for The MetroHealth System.
• Ensure patient registration, scheduling, pre-certification, and authorization for services.
• Uphold the mission, vision, values, and customer service standards of The MetroHealth System.

Conoscenze

Customer service

Communication

Data entry

Scheduling

Formazione

HS Diploma or GED

Dental billing / patient registration education

CHAA certification

Descrizione del lavoro

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 06:45-5:15 (Tuesday - Friday)

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Serves as a preliminary contact for dental practice patients. Gathers/analyzes patient demographic and payor data to achieve optimal reimbursement for The MetroHealth System. Ensures appropriate patient registration, scheduling, pre-certification, and authorization for services. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required: HS Diploma or passage of a high school equivalency exam. Possess one of the following:

• One year of related experience.
• Education related to dental billing or patient registration from an accredited institution.
• Current certification as a Certified Healthcare Access Associate (CHAA).

Preferred: Education that includes dental billing, coding, and dental terminology. Two years of relevant work experience and education or externships may be applied as work experience. High-volume office or receptionist experience in a dental environment.

Physical Requirements:

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment is required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate in face-to-face, via phone, email, and other communications.
• Ability to see computer monitor and departmental documents