Patient Services Rep / Rehab

UT Health East Texas; Tyler (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

UT Health East Texas is hiring a Patient Services Representative for the day shift in Tyler, TX. This front-desk role involves assisting patients, handling call-center activities, and supporting a welcoming, patient-focused environment.

The ideal candidate has a high school diploma, experience posting payments and entering charges, basic PC skills, and strong patient-record documentation abilities. Two years of clinic or healthcare setting experience is preferred.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Skills

Payments posting

Charge entry

Customer service

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day shift, full-time, Patient Service Rep in Tyler, TX

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team

• UT Health East Texas Rehabilitation Center includes a 49-bed inpatient hospital, 14 outpatient therapy clinics, 11 cardiopulmonary rehabilitation clinics and nine Olympic fitness centers, with access to some of the most advanced therapy techniques and care available.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements :

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Preferred Qualifications

• 2 years recent experience in a clinic or healthcare setting.