Patient Services Rep / Rehab

UT Health Rehabilitation Hospital; Tyler (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

UT Health East Texas Rehabilitation Center in Tyler, TX is seeking a day shift, full-time Patient Services Representative to join our front desk and call center operations. You will greet patients, manage check-ins, verify insurance, and handle payments and patient records to keep the flow smooth.

The role requires a high school diploma and experience with payments posting, charge entry, and basic PC skills.

Qualifications

• High school diploma or equivalent required.
• Experience posting payments and charge entry preferred.
• Basic computer skills and comfort with Windows; database and word processing skills.
• Patient record documentation experience preferred.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Skills

Payments posting

Charge entry

Patient records

Windows / basic PC skills

Education

High school diploma or equivalent

Tools

MS Windows

Database usage

Word processing

Job description

Overview

Join our team as a day shift, full-time, Patient Service Rep in Tyler, TX

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health East Texas Rehabilitation Center includes a 49-bed inpatient hospital, 14 outpatient therapy clinics, 11 cardiopulmonary rehabilitation clinics and nine Olympic fitness centers, with access to some of the most advanced therapy techniques and care available.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements:

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Preferred Qualifications:

• 2 years recent experience in a clinic or healthcare setting.