Patient Services Rep - Registration (Remote: Hawaii Time Zone Schedule)

CorroHealth Inc; Hawaii; Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Equipment provided

Medical/Dental/Vision Insurance

401k

PTO 80 hours

Tuition reimbursement

Professional growth

Job summary

CorroHealth Inc. is seeking a Registration Representative to greet patients, register records, verify insurance, and collect payments. The role supports clinic operations while maintaining confidentiality and service excellence, with a remote Hawaii-time schedule.

Responsibilities include scheduling, updating demographics, and ensuring accurate EHR data while upholding HIPAA policies and high-quality patient experience across the revenue cycle.

Qualifications

• High school diploma or GED required.
• Customer service or administrative experience preferred.
• Strong communication, organizational, and computer skills.
• Healthcare registration or medical office experience preferred.
• Familiarity with EHR systems and insurance verification processes is a plus.

Responsibilities

• Greet and register patients, updating demographic and insurance information.
• Verify insurance eligibility and obtain necessary authorizations.
• Schedule, confirm, and modify appointments.
• Collect copayments and patient balances.
• Maintain accurate patient records within the electronic health record (EHR) system.
• Answer phones, respond to patient inquiries, and direct requests appropriately.
• Ensure compliance with HIPAA and clinic policies.

Skills

Communication skills

Organizational skills

Computer skills

Customer service experience

Administrative experience

EHR systems experience

Insurance verification

Education

High school diploma or GED

Job description

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

Job Summary

JOB SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. This position is REMOTE for Hawaii/West Coast - You will be required to work in Hawaii time zone Required Schedule: Monday - Friday 8:00 AM - 4:30 PM Hawaii Time Zone Position Summary The Registration Representative serves as the first point of contact for patients, ensuring a positive experience through accurate registration, scheduling, insurance verification, and collection of patient payments. This role supports efficient hospital or clinic operations while maintaining patient confidentiality and excellent customer service.

Key Responsibilities

• Greet and register patients, updating demographic and insurance information.
• Verify insurance eligibility and obtain necessary authorizations.
• Schedule, confirm, and modify appointments.
• Collect copayments and patient balances.
• Maintain accurate patient records within the electronic health record (EHR) system.
• Answer phones, respond to patient inquiries, and direct requests appropriately.
• Ensure compliance with HIPAA and clinic policies.

Qualifications

• High school diploma or GED required.
• Customer service or administrative experience preferred.
• Strong communication, organizational, and computer skills.
• Healthcare registration or medical office experience preferred.
• Familiarity with EHR systems and insurance verification processes is a plus.

What we offer

• Competitive hourly salary
• Equipment provided
• Medical/Dental/Vision Insurance
• 401k program
• PTO: 80 hours accrued, annually 9 paid holidays
• Tuition reimbursement
• Professional growth and more!

Physical Demands

• Regular eye-hand coordination and manual dexterity is required to operate office equipment.
• The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required.
• At times, Team Members are subject to sitting for prolonged periods.
• Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs.
• Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers. CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com.

Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.