Patient Services Rep - Registration (Remote: Hawaii Time Zone Schedule)

CorroHealth Inc; Texas; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k program

PTO: 80 hours accrued annually

Tuition reimbursement

Job summary

CorroHealth Inc. is seeking a Remote Registration Representative to support Hawaii/West Coast time zones. Responsibilities include patient registration, scheduling, insurance verification, and collecting payments while maintaining HIPAA-compliant records.

The role requires strong customer service skills, familiarity with EHR systems, and the ability to work in a fast-paced healthcare environment. Competitive benefits and remote work options are offered.

Qualifications

• HS diploma or GED required.
• Customer service or administrative experience preferred.
• Familiarity with EHR systems and insurance verification is a plus.

Responsibilities

• Greet and register patients; update demographics.
• Verify insurance eligibility and obtain authorizations.
• Schedule, confirm, and modify appointments.
• Collect copayments and patient balances.
• Maintain patient records in the EHR and respond to inquiries.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Communication skills

Organizational skills

Computer skills

HIPAA knowledge

Education

High school diploma or GED

Tools

EHR systems

Insurance verification

Job description

About Us:Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.This position is REMOTE for Hawaii/West Coast - You will be required to work in Hawaii time zoneRequired Schedule: Monday - Friday 8:00 AM - 4:30 PM Hawaii Time ZonePosition SummaryThe Registration Representative serves as the first point of contact for patients, ensuring a positive experience through accurate registration, scheduling, insurance verification, and collection of patient payments. This role supports efficient hospital or clinic operations while maintaining patient confidentiality and excellent customer service.Key ResponsibilitiesGreet and register patients, updating demographic and insurance information.Verify insurance eligibility and obtain necessary authorizations.Schedule, confirm, and modify appointments.Collect copayments and patient balances.Maintain accurate patient records within the electronic health record (EHR) system.Answer phones, respond to patient inquiries, and direct requests appropriately.Ensure compliance with HIPAA and clinic policies.QualificationsHigh school diploma or GED required.Customer service or administrative experience preferred.Strong communication, organizational, and computer skills.Healthcare registration or medical office experience preferred.Familiarity with EHR systems and insurance verification processes is a plus.What we offer:Competitive hourly salaryEquipment providedMedical/Dental/Vision Insurance401k programPTO: 80 hours accrued, annually9 paid holidaysTuition reimbursementProfessional growth and more!PHYSICAL DEMANDS:Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.