Patient Services Rep/ Receptionist

VIP Medical Group; Parsippany-Troy Hills (NJ); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health insurance (Dental and Vision)

Vacation leave

Sick leave

Paid holidays

Bonuses

Résumé du poste

VIP Medical Group in Parsippany, NJ seeks a Patient Services Rep/Receptionist to greet patients, manage calls, and coordinate front-desk activities across Woodbridge, Morristown and Morris County. The role emphasizes patient care, accuracy with EMR, and teamwork in a fast-paced setting.

Preferred candidates have 1 year in medical reception and Spanish is a plus. Competitive pay and benefits are offered, with opportunities to learn and grow within our two brands.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred).
• Spanish proficiency preferred.

Responsabilités

• Greet registered patients, triage and ensure a smooth visit flow.
• Monitor clinical equipment and escalate issues as needed.
• Answer phones, emails, and triage inquiries.
• Handle clerical tasks: medical records, diagnostic reports, charting.
• Collect co-payments and verify insurance in EMR.

Connaissances

Customer service

Spanish proficiency

Problem solving

Formation

High School diploma or GED

Outils

EMR systems

Description du poste

Patient Services Rep/ Receptionist

VIP Medical Group Parsippany, New Jersey, United States

About this position

About VIP Medical Group

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

This role will be assisting our locations in Woodbridge, Morristown and Morris County, NJ.

What you'll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays

About VIP Medical Group

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the‑art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

This role will be assisting our locations in Woodbridge, Morristown and Morris County, NJ.

What you'll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Spanish proficiency preferred. (preferred)

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Bonuses

The pay range for this role is:

21 - 23 USD per hour(NJ1025_Morristown )

Salary Information

$21 - $23Hourly Wage