Patient Services Rep / PSR

The University of Kansas Health System St. Francis Campus; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health Tyler is hiring a Day-Shift Patient Services Representative in Tyler, TX. This full-time role supports front desk and call center operations, ensuring accurate patient information, timely payments processing, and smooth check-in experiences for patients and families.

Ideal candidates have a High School diploma or equivalent, familiarity with posting payments and charge entries, and strong patient record documentation skills. Two years in a healthcare setting are preferred.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Patient record documentation skills.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Skills

Payment posting

Charge entry

Patient data documentation

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day-shift, full-time, Patient Services Rep (PSR) in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements:

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Patient record documentation skills.

Preferred Job Requirements:

• 2 years’ recent experience in a clinic or healthcare setting.

Job Requirements:

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Patient record documentation skills.

Preferred Job Requirements:

• 2 years’ recent experience in a clinic or healthcare setting.

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.