Patient Services Rep / PSR

Ardent Health Services; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services in Tyler, TX is seeking a Day-Shift, full-time Patient Services Representative to join our front desk and call center teams. You will greet patients, manage check-ins, and support billing and scheduling in a fast-paced healthcare environment.

Ideal candidates have a high school diploma, experience posting payments and charge entry, and solid patient-record documentation skills; 2 years of clinic or healthcare experience is preferred.

Qualifications

• High School diploma or equivalent is required.
• Experience posting payments and charge entry.
• Patient record documentation skills.
• 2 years’ recent experience in a clinic or healthcare setting preferred.

Responsibilities

• Interact with patients in a call center or clinical front desk setting.
• Maintain accurate patient records and documentation.

Skills

Payment posting

Charge entry

Patient records documentation

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day-shift, full-time, Patient Services Rep (PSR) in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements:

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Patient record documentation skills.

Preferred Job Requirements:

• 2 years’ recent experience in a clinic or healthcare setting.