Patient Services Rep / Gastro

UT Health East Texas; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health Tyler is seeking a Gastroenterology Clinic Patient Services Rep (PSR) for day shifts in Tyler, TX. This full-time role handles patient check-in/out, scheduling, document scanning, and insurance verification to ensure smooth clinic operations.

You will obtain authorizations, collect payments and post charges, fax medical records requests, and schedule injections. Basic Windows skills and comfort with databases help you excel in a fast-paced, patient-centered environment.

Qualifications

• High School diploma or equivalent.
• Basic computer skills and comfort with Windows; database and word processing skills needed.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Skills

Basic computer skills

Microsoft Windows

Database skills

Word processing

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day-shift, full-time, Gastroenterology Clinic Patient Services Rep (PSR) in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Qualifications

Job Requirements:

• High School diploma or equivalent.
• Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills required.

Preferred Job Requirements:

• Experience posting payments and charge entry.