Patient Services Rep / PSR

UT Health East Texas; Tyler (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Career growth opportunities

Job summary

UT Health Tyler is seeking a Day Shift, full-time Patient Services Representative to join our front desk and call center teams in Tyler, Texas. The role focuses on delivering patient services with accuracy and courtesy while coordinating with clinical staff.

Responsibilities include greeting patients, processing payments, posting charges, and documenting patient records. A high school diploma or equivalent is required, and familiarity with healthcare workflows is preferred.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Patient record documentation skills.
• 2 years’ recent experience in a clinic or healthcare setting.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day-shift, full-time, Patient Services Rep (PSR) in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.


• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.


• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements

• High School diploma or equivalent.


• Experience posting payments and charge entry.


• Patient record documentation skills.

Preferred Job Requirements

• 2 years’ recent experience in a clinic or healthcare setting.