Patient Services Rep / Pain Management

Ardent Health Services; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services in Tyler, TX seeks a Day-shift Pain Management Clinic Patient Services Representative. You will greet patients, manage check-in/out, schedule appointments, verify insurance, and handle documents with accuracy.

This role requires a High School diploma and ideally experience in a clinic setting. You will obtain authorizations, process payments, post charges, and coordinate records requests to ensure smooth patient flow.

Qualifications

• High School diploma or equivalent.
• Two years of recent clinic/healthcare experience.

Responsibilities

• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling injections at the hospital.
• Other duties as assigned.

Education

High School diploma or equivalent

Job description

Overview

Join our team as a day-shift, full-time, Pain Management Clinic Patient Services Representative (PSR) in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Qualifications

Job Requirements

• High School diploma or equivalent.

Preferred Job Requirements

• Two (2) years of recent experience in a clinic or healthcare setting.