Patient Services Rep / PSR

Ardent Health Services; Pocatello (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Job summary

Ardent Health Services is seeking a Cardiology HOPD Clinic Patient Services Representative for a day shift in Pocatello, ID. You will support patient intake, scheduling, and clerical tasks within the Medical Practice Program.

The role emphasizes teamwork, professional communication, and efficient clerical operations, with opportunities to develop in a busy hospital setting and grow your healthcare career. Experience in hospital or clinic settings and familiarity with medical terminology are

Qualifications

• High school diploma or GED required.
• General filing, billing, and business office organization experience preferred.

Responsibilities

• Assist in delivering primary health care and patient care management for employees, patients, and clients.
• Provide general clerical and basic clinical support to ensure efficient operation.

Skills

Customer service

Administrative support

Medical terminology

Education

High school diploma or GED

Job description

Overview

Join our team as a day shift, full-time Cardiology HOPD Clinic Patient Services Representative (PSR) in Pocatello, ID.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Portneuf Medical Center (PMC) is a nationally recognized healthcare leader with 205 beds, serving as the region's Level II Trauma Center and tertiary referral hospital, and is home to the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, Portneuf Medical Group, and Portneuf Air Rescue. PMC has a Level III neonatal intensive care unit, an adult intensive care unit, nationally recognized orthopedic services, a full suite of cardiac care, Center of Excellence recognized surgeons, imaging, primary and specialty care.

Responsibilities

To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible for providing general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.

Qualifications

Job Requirements:

• High school diploma or GED.
• General filing, billing, and business office organization experience.

Preferred Job Requirements:

• Previous hospital and/or clinic experience and knowledge of medical terminology.
• BLS certification.