Patient Services Rep

UT Health East Texas; Quitman (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health East Texas in Quitman, TX is seeking a Day shift, full-time Patient Services Representative to manage front desk tasks, appointment scheduling, and patient check-in/out. The role involves insurance verification and handling payments as part of daily patient flow.

Ideal candidates have a high school diploma and experience posting payments with basic computer skills in Windows. Prior clinic experience is preferred, with training provided.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic PC skills and comfort with Windows; database and word processing skills required.
• Patient record documentation skills.
• 2 years recent experience in a clinic or healthcare setting (preferred).

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.

Skills

Payment posting

Charge entry

Data entry

Documentation

Windows OS

Education

High School diploma or equivalent

Tools

Microsoft Windows

Job description

Overview

Join our team as a day shift, full-time, Patient Services Representative in Quitman, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Quitman offers 25 private rooms, a 24-hour Level IV trauma center and Level III stroke center, surgical suites, advanced diagnostics, swing bed care, cardiopulmonary rehab, on-site physician clinics, and a sleep lab.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.

Qualifications

Job Requirements :

• High School diploma or equivalent
• Experience posting payments and charge entry
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
• Patient record documentation skills

Preferred Job Requirements:

• 2 years recent experience in a clinic or healthcare setting.