Patient Services Specialist — Front Desk & Scheduling

UT Health East Texas; Quitman (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health East Texas in Quitman, TX is seeking a Day shift, full-time Patient Services Representative to manage front desk tasks, appointment scheduling, and patient check-in/out. The role involves insurance verification and handling payments as part of daily patient flow.

Ideal candidates have a high school diploma and experience posting payments with basic computer skills in Windows. Prior clinic experience is preferred, with training provided.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic PC skills and comfort with Windows; database and word processing skills required.
• Patient record documentation skills.
• 2 years recent experience in a clinic or healthcare setting (preferred).

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.

Skills

Payment posting

Charge entry

Data entry

Documentation

Windows OS

Education

High School diploma or equivalent

Tools

Microsoft Windows

Job description

UT Health East Texas in Quitman, TX is seeking a Day shift, full-time Patient Services Representative to manage front desk tasks, appointment scheduling, and patient check-in/out. The role involves insurance verification and handling payments as part of daily patient flow.

Ideal candidates have a high school diploma and experience posting payments with basic computer skills in Windows. Prior clinic experience is preferred, with training provided.