Patient Services Rep

UT Health East Texas; Jacksonville (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Job summary

UT Health East Texas is seeking a Patient Services Representative for a day shift in Jacksonville, TX. You will operate at the front desk or call center, handling patient interactions and essential administrative tasks to ensure smooth clinic operations.

Ideal candidates have experience with payments posting and charge entry, solid basic computer skills, and comfort with Windows-based systems to document patient records accurately.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entries.
• Basic PC skills; comfortable with Windows; database/word processing.
• Patient record documentation skills.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Skills

Customer service

Call center experience

Windows OS

Data entry

Education

High school diploma

Tools

Billing software

Job description

Overview

Join our team as a day shift, full-time, Patient Service Rep in Jacksonville, TX

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health Jacksonville features 33 operational beds, an ICU, a 24-hour ED designated as a Level IV trauma center and acute stroke ready facility, a maternity unit, advanced diagnostic technology, surgical suites, cardiopulmonary rehabilitation, a wound healing center, and a UT Health East Texas Olympic Center fitness and rehabilitation facility.

Responsibilities

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications

Job Requirements:

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Preferred Qualifications

• 2 years recent experience in a clinic or healthcare setting.