Patient Services & Registration Supervisor

University-Health-3; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

University-Health-3 is seeking a supervisor to coordinate and train Customer Service Representatives, Unit Clerks, and Medical Records clerks in the registration area, phone bank, and medical records.

You will be the expert in software used in these areas, overseeing para-administrative tasks, patient reception, scheduling, insurance verification, and health information storage in alignment with health system policies.

Responsibilities

• Coordinates, trains, directs and supervises Customer Service Representatives, Unit Clerks and Medical Records clerks to accomplish departmental needs in the registration area, phone bank, and medical records.
• Serves as the expert in software applications used within these areas.
• Responsible for performance of para-administrative and clerical duties in support of clinical services, including patient reception, answering calls, appointment scheduling, registration, insurance verification and health information storage and maintenance.

Education

High school diploma or equivalent

Two years college or equivalent in Medical Records or related field

One year of supervisory experience

Job description

University-Health-3 is seeking a supervisor to coordinate and train Customer Service Representatives, Unit Clerks, and Medical Records clerks in the registration area, phone bank, and medical records.

You will be the expert in software used in these areas, overseeing para-administrative tasks, patient reception, scheduling, insurance verification, and health information storage in alignment with health system policies.