Patient Services Registration Specialist

Quest Diagnostics Incorporated; Stockbridge (GA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Day 1 Medical and dental & vision for

401(k) with company match

Job summary

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Stockbridge, GA. Monday to Friday, 7:00 AM to 4:00 PM with rotational weekends; pay range begins at $17.20 per hour.

Responsibilities include greeting customers, registering patients, data entry, billing verification, and maintaining compliance with HIPAA. Required: 1 year of customer service, fast typing (30 WPM), PC experience, and a High School Diploma.

Qualifications

• One year customer service experience.
• Keyboard/data entry and PC experience.
• Medical Terminology preferred.
• Effective English communication is required.
• High School Diploma or Equivalent is required.

Responsibilities

• Greet customers and provide courteous service.
• Ensure patient registration is accurate and timely.
• Perform data entry as needed.
• Call clients to confirm orders and obtain billing details.
• Handle inquiries by phone and in person.
• Collect payments when applicable.
• Maintain records and documentation.
• Follow HIPAA regulations and company policies.
• Support monthly statistics compilation and clerical tasks.
• Complete training and order supplies as needed.

Skills

Customer service

Data entry

Typing 30 WPM

MS Office

Communication skills

Organization

Multitasking

English language

Education

High School Diploma or Equivalent

Tools

MS Office suite

Job description

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Stockbridge, GA. Monday to Friday, 7:00 AM to 4:00 PM with rotational weekends; pay range begins at $17.20 per hour.

Responsibilities include greeting customers, registering patients, data entry, billing verification, and maintaining compliance with HIPAA. Required: 1 year of customer service, fast typing (30 WPM), PC experience, and a High School Diploma.