Patient Services Registration Specialist

Quest Diagnostics; Decatur (GA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Day 1 Medical

Best-in-class well-being programs

Annual incentive plans

401(k) company match

Employee stock purchase plan

Job summary

Quest Diagnostics is seeking a PSC Registration Representative in Decatur, GA. The role involves front office duties, patient registration, data entry, insurance billing and payments while upholding HIPAA regulations and customer service excellence.

Responsibilities include greeting customers, confirming orders, collecting billing information, and maintaining records. The position requires strong communication skills, 30 WPM typing, and ability to handle multiple priorities in a high-volume

Qualifications

• One year of customer service experience.
• Proficiency in keyboard/data entry and PC usage.
• Excellent English communication skills.
• Ability to type at least 30 WPM; accurate and efficient.

Responsibilities

• Greet customers in a courteous manner.
• Ensure patient registration is completed accurately and on time.
• Perform data entry as needed and verify information.
• Answer inquiries by phone and in person; collect payments when applicable.
• Maintain required records and comply with HIPAA and policies.

Skills

Customer Service

Data Entry

Phone Etiquette

MS Office

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

Quest Diagnostics is seeking a PSC Registration Representative in Decatur, GA. The role involves front office duties, patient registration, data entry, insurance billing and payments while upholding HIPAA regulations and customer service excellence.

Responsibilities include greeting customers, confirming orders, collecting billing information, and maintaining records. The position requires strong communication skills, 30 WPM typing, and ability to handle multiple priorities in a high-volume