Patient Services & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 30,000 - 36,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and streamline the registration process. You will collect accurate patient and insurance information and inform patients about clinic policies and procedures.

You will answer phones, handle billing questions, process records requests, and perform general patient account functions. The role requires handling confidential information with professionalism and making a positive first impression.

Qualifications

• High school diploma or GED.
• Minimum 1 year in customer service; healthcare receptionist preferred (6 months); office equipment experience; able to work independently.
• Normal office; vision 20/20; hearing normal; 7–8 hrs sitting; up to 50 lb lifting; possible airborne particles.

Responsibilities

• Greet patients and register them; collect accurate insurance info; answer phones and billing questions; process records requests and general accounts.

Skills

Customer service

Healthcare experience

Office equipment

Education

High school diploma or GED

Job description

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients and streamline the registration process. You will collect accurate patient and insurance information and inform patients about clinic policies and procedures.

You will answer phones, handle billing questions, process records requests, and perform general patient account functions. The role requires handling confidential information with professionalism and making a positive first impression.