Patient Access & Service Specialist

St. Bernards Healthcare; Manila (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

St. Bernards Healthcare is seeking a Patient Service Representative to greet patients and coordinate the efficient registration process. You will collect accurate patient and insurance information and communicate clinic policies to patients.

The role requires answering phones, assisting with billing inquiries, and processing medical records requests while handling confidential information with discretion. Attendance is essential.

Qualifications

• High school diploma or GED required.
• Minimum one year in customer service; healthcare receptionist preferred.
• Experience with office equipment and basic clerical tasks.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and register them efficiently, ensuring accuracy of information.
• Answer phones, assist with billing questions and direct inquiries appropriately.
• Process medical records requests and handle confidential information securely.

Skills

Customer service

Receptionist

Office equipment

Education

High school diploma or GED

Job description

St. Bernards Healthcare is seeking a Patient Service Representative to greet patients and coordinate the efficient registration process. You will collect accurate patient and insurance information and communicate clinic policies to patients.

The role requires answering phones, assisting with billing inquiries, and processing medical records requests while handling confidential information with discretion. Attendance is essential.