Patient Services & Records Coordinator

CommonSpirit Health; Durango (CO); On-site; USD 51,577,000 - 84,415,000; Full time

Job summary

Mercy Hospital in Durango is seeking a Patient Service Representative to handle reception, telephone duties, medical records, charge entry, referrals and information retrieval in a physician clinic. You will work daily with the healthcare team to support patient care and operational efficiency.

The role requires strong organizational skills, attention to detail in records management, and excellent communication.

Qualifications

• High School Diploma or GED is required.
• Experience with basic office duties and computer skills is preferred.
• Knowledge of medical terminology and medical payers is a plus.

Responsibilities

• Greet patients and provide assistance reflecting high quality service.
• Verify and update demographic data in the electronic health record.
• Gather and process information for records, referrals, billing, and treatments.
• Schedule and confirm patient appointments and adjust as needed.
• Maintain patient charts confidentially and handle payments at time of service.

Skills

Reception

Telephone handling

Medical records

Charge entry

Referrals

Information retrieval

Education

High School Diploma or GED

Job description

Mercy Hospital in Durango is seeking a Patient Service Representative to handle reception, telephone duties, medical records, charge entry, referrals and information retrieval in a physician clinic. You will work daily with the healthcare team to support patient care and operational efficiency.

The role requires strong organizational skills, attention to detail in records management, and excellent communication.