Patient Services & Scheduling Specialist

St. Anthony Hospitals; Westminster (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Anthony North Hospital in Westminster, CO is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will handle reception, telephone duties, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to meet patient needs and ensure quality care and efficient operations in a patient-centered environment.

Qualifications

• High School Diploma or GED required.
• Experience with basic office tasks, filing, telephone answering, reception, and basic computer skills.

Responsibilities

• Greet patients/caregivers and provide assistance reflecting high quality service and teamwork.
• Verify accuracy and update demographic data in the electronic health record; identify barriers; contribute to the patient plan of care with the interdisciplinary team.
• Accurately gather and process information for medical records, referrals, billing, and medical treatment purposes.
• Schedule and confirm patient appointments and revise appointments as needed.
• Maintain patient charts and records confidentially, including importing and communicating scanned documents; obtain and process payments at time of service.

Skills

Communication

Organizational skills

Clerical skills

Attention to detail

Education

High School Diploma or GED

Tools

EHR systems

Billing/Charge entry software

Job description

St. Anthony North Hospital in Westminster, CO is seeking a Patient Service Representative to provide comprehensive clerical support in a physician clinic. You will handle reception, telephone duties, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to meet patient needs and ensure quality care and efficient operations in a patient-centered environment.