Patient Services Receptionist – Medical Office

SunState Medical Specialists; Florida; Sur place; USD 30 000 - 38 000; Plein temps

Résumé du poste

SunState Medical Specialists (SMS) is seeking a Front Desk Receptionist to be the first point of contact at our Florida centers. The role emphasizes patient respect, professionalism, and smooth administrative flow.

You will maintain patient charts, verify insurance, handle billing questions, schedule appointments, and answer calls. The position offers a stable, patient-focused environment within OneOncology's community-based care.

Qualifications

• Ability to maintain a cheerful, positive and respectful attitude.
• Excellent organizational and interpersonal skills.
• Good telephone, computer, and typing skills.
• High School graduate or equivalent.
• 1+ year experience as medical receptionist preferred, but not required.

Responsabilités

• Maintain and update patient charts including demographics and billing information.
• Copy photo ID and insurance card; obtain consent forms (HIPAA) when needed.
• Verify insurance benefits and confirm eligibility and financial responsibility with patients.
• Document benefit information in patient records.
• Assist with patient collections and identify balances due during daily chart prep.
• Answer patient questions regarding billing and insurance payments.
• Schedule new and follow-up appointments and handle referrals.
• Manage incoming calls and relay messages promptly.

Connaissances

Cheerful demeanor

Organizational skills

Interpersonal skills

Phone etiquette

Typing speed

Formation

High School diploma or equivalent

Outils

EMR software

Office suite

Description du poste

SunState Medical Specialists (SMS) is seeking a Front Desk Receptionist to be the first point of contact at our Florida centers. The role emphasizes patient respect, professionalism, and smooth administrative flow.

You will maintain patient charts, verify insurance, handle billing questions, schedule appointments, and answer calls. The position offers a stable, patient-focused environment within OneOncology's community-based care.