Receptionist

Astera Cancer Care; Town of Florida (NY); On-site; USD 32,000 - 36,000; Full time

Job summary

SunState Medical Specialists in Florida is seeking a Front Desk Receptionist to greet patients, verify demographics, and support billing and scheduling. The role emphasizes professionalism, accuracy, and a welcoming patient experience across our oncology services.

You will manage calls, process forms, and maintain records, contributing to efficient operations and high-quality care. Prior front desk experience is helpful but not required.

Qualifications

• Minimum high school diploma or equivalent required.
• Experience in medical receptionist roles is preferred but not required.
• Proven ability to maintain calm, courteous communication with patients.

Responsibilities

• Greet patients and manage the front desk with professionalism.
• Verify patient demographics, billing info, and insurance details.
• Assist with insurance verification and patient collections as needed.
• Schedule appointments and handle incoming calls and messages.
• Maintain accurate patient records and document HIPAA acknowledgments.

Skills

Cheerful attitude

Excellent organizational skills

Interpersonal skills

Telephone skills

Computer skills

Typing skills

Education

High School diploma or equivalent

1+ year experience as medical receptionist preferred

Job description

Why Join Us?

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

Job Description:

In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.

Your Key Responsibilities:

• Maintenance of patient’s chart: Patient demographics, Billing information, Copy photo I.D. and insurance card, Obtain necessary consent form signatures, including HIPAA policy
• Verification of Insurance Benefits: Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter. Eligibility and financial responsibility information must be communicated clearly to patients. Benefit information is documented in the patient record.
• Assist with Patient Collections: Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due. Assist with patient questions regarding billing and insurance payments.
• Schedule patient appointments: New and follow up appointments within the practice Consultation appointment referrals.
• Assist with incoming phone calls: Manage incoming calls and transfer appropriately. Take complete and accurate messages and ensure message delivery in a timely manner.

Minimum Qualifications:

• Ability to maintain a cheerful, positive and respectful attitude
• Excellent organizational and interpersonal skills
• Good telephone, computer, and typing skills
• High School graduate or equivalent
• 1+ year experience as medical receptionist preferred, but not required

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.