Patient Services & Medical Billing Coordinator

Baptist Memorial Health Care; Jonesboro (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care is seeking a billing specialist to support patient interactions and billing processes in a clinical setting. You will verify insurance, collect co-pays, reconcile cash, and input demographic and medical data with accuracy while adhering to department policies.

The role requires familiarity with medical terminology, strong English communication, and the ability to work with carriers and regulatory agencies to ensure proper reimbursement and timely payments.

Qualifications

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Skill to write legibly and record information accurately as necessary to perform job duties.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Typing 30 wpm

10-key

Customer relations

Windows basics

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

Windows

Job description

Baptist Memorial Health Care is seeking a billing specialist to support patient interactions and billing processes in a clinical setting. You will verify insurance, collect co-pays, reconcile cash, and input demographic and medical data with accuracy while adhering to department policies.

The role requires familiarity with medical terminology, strong English communication, and the ability to work with carriers and regulatory agencies to ensure proper reimbursement and timely payments.