Patient Services Lead — Exceptional Patient Care

Warren Family Dental; Madison (WI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Medical, dental, vision, and life保险

PTO and paid holidays

401(k) options

Team lunches and events

Training, mentorship and growth

Job summary

Warren Family Dental in Madison, WI is seeking a Patient Services Team Lead to create exceptional patient experiences from the first contact through treatment. Training is available for the right candidate, with opportunities to grow within dentistry.

The role emphasizes friendly, service-oriented behavior, strong communication, and organization to support both patients and the clinical team.

Qualifications

• Excellent communication with patients and team members.
• Strong organizational abilities and attention to detail.
• Ability to multitask in a fast-paced dental office.
• Team player who supports colleagues and patient care.
• Dental office experience is a plus, not required.

Responsibilities

• Welcome and assist patients with warmth and professionalism.
• Answer phones and help patients schedule appointments.
• Maintain an efficient and organized schedule.
• Explain treatment options, insurance, and financial plans to patients.
• Coordinate with clinical team to support patient care.

Skills

Communication

Organizational skills

Multitasking

Team player

Service-oriented

Dental office experience (bonus)

Job description

Warren Family Dental in Madison, WI is seeking a Patient Services Team Lead to create exceptional patient experiences from the first contact through treatment. Training is available for the right candidate, with opportunities to grow within dentistry.

The role emphasizes friendly, service-oriented behavior, strong communication, and organization to support both patients and the clinical team.