Patient Services Lead - Clinic Ops, Scheduling & Billing

Novant Health; Charlotte (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Day-one benefits

Tuition assistance

Predictable schedule

Paid time off

Retirement with company match

Well-being resources

Job summary

Novant Health is seeking an administrative professional to back up the clinic administrator and manage daily operations for the physician practice. You will ensure timely entry of patient demographics, insurance details, charges and collections, and accurate scheduling of appointments.

Required are a high school diploma or GED and at least three years of medical office clerical experience, with strong CPT/ICD10-CM coding knowledge and excellent communication.

Qualifications

• High School Diploma or GED required.
• Minimum of three years of clerical experience in a medical office setting; other related experience may be considered.
• Knowledge of medical office software and CPT/ICD10-CM coding processes; ability to maintain confidentiality.

Responsibilities

• Provide back-up to the clinic administrator for daily operations of physician practice business office functions.
• Record patient demographics, insurance information, charges and collections, and scheduling accurately.
• Coordinate and schedule patient appointments; cross-train in multiple administrative support functions.

Skills

Medical terminology

Verbal communication

Confidentiality

Teamwork

Initiative

Organizational skills

Problem solving

CPT ICD10-CM coding

Education

High School Diploma or GED

Tools

Medical office software

Job description

Novant Health is seeking an administrative professional to back up the clinic administrator and manage daily operations for the physician practice. You will ensure timely entry of patient demographics, insurance details, charges and collections, and accurate scheduling of appointments.

Required are a high school diploma or GED and at least three years of medical office clerical experience, with strong CPT/ICD10-CM coding knowledge and excellent communication.